Return & Refund Policy

We offer a 30-day return and refund policy from the date of delivery.

If more than 30 days have passed since your purchase, unfortunately, we are unable to offer a refund or replacement.

Eligibility for Returns

To qualify for a return:

  • The item must be unused, unworn, and in the same condition as received
  • The item must be returned in its original packaging
  • Proof of purchase (order confirmation) is required

Return Reasons

You are eligible for a return or refund under the following conditions:

  • You received the wrong item
  • The product is defective
  • The product was damaged during shipping
  • The item appears tampered with
  • You changed your mind (customer remorse)

Return Method

Returns must be submitted by mail.

Before returning any item, please contact our support team to receive return instructions and authorization.

Return Fees

All Returns

  • Return shipping cost: $0.00 (Free)
  • Restocking fee: $0.00
  • You will receive a full refund or replacement

Non-Returnable Conditions

The following items may not be eligible for a refund:

  • Items that have been used or worn
  • Items not in their original condition
  • Items missing the original packaging

Refund Process

Once your return is received and inspected:

  • We will notify you by email regarding the approval or rejection of your refund
  • If approved, your refund will be issued to your original payment method

Refund Timeline

  • Inspection time: within 72 hours after receiving the return
  • Refund issued: within 7 business days after approval
  • Bank processing time: 10–25 days, depending on your card issuer

Late or Missing Refunds

If you have not received your refund yet, please follow these steps:

  1. Check your bank account again
  2. Contact your credit card company
  3. Contact your bank

If the issue still persists, please contact us.

Exchanges

We only replace items if they are defective or damaged.

If you need to exchange an item for the same product, please contact us first. We will provide return instructions.

Gifts

  • If the item was marked as a gift, you will receive a gift credit for the value of your return
  • If the item was not marked as a gift, the refund will be sent to the original purchaser

Return Address

86 Lackawanna Ave Ste 101
Woodland Park, NJ 07424
United States

Contact Information

Email: [email protected]
Phone: +1 (610) 618-6268

Customer Support Hours

  • Monday – Friday: 9:00 AM – 7:00 PM
  • Saturday: 9:00 AM – 3:00 PM
  • Sunday: 9:00 AM – 1:00 PM